Case study

Implementation of QRmaint CMMS system at Konkol slaughterhouse

For us, every minute of downtime represents a very high cost factor. At this point, thanks to the QRmaint system, we have a close eye on operations and can even measure micro downtime of machines when a fault occurs that the machine operator fixes himself. As we can now also accurately measure repair turnaround times, we are able to introduce an efficient remuneration and reward system for the maintenance team.

Marcin Sikora – Maintenance Manager

Food processing companies operate with very tight margins. Whether in production or distribution, margins are typically very low. Therefore, it is important to maintain production continuity at the highest level. Food processing companies cannot afford unplanned machine downtime, as this leads to lost revenue and, subsequently, a loss of profitability. To counteract unplanned downtime and improve workflows and communication, these companies implement a CMMS system.

QRmaint had the great pleasure of speaking with Mr. Marcin Sikora, Head of the UR Department, who is responsible for maintenance at the Konokol poultry slaughterhouse . This company has implemented the QRmaint CMMS system to improve the maintenance processes of machinery and infrastructure in two of the plant’s production halls.

In this article, we describe the implementation of a CMMS system in a food processing company. We explain how companies in this industry improve the quality of their maintenance work and prevent micro-outages in production. See for yourself why QRmaint’s CMMS system offers significant added value for your business operations.

Konkol poultry slaughterhouse

Konkol company store

Konkol Poultry Slaughterhouse – a global leader in food processing

Konkol began its business in 1990 with poultry farming. Today, the company specializes in poultry slaughtering and trading. The company headquarters, originally located in Somonino, has since relocated to modern facilities in Niestępów. The facility currently meets the high standards and requirements of the European Union. The company is developing very dynamically, which is also reflected in two factory expansions.

The Konkol poultry slaughterhouse offers its customers high-quality products and boasts many years of industry experience. The company meets all legal requirements for the slaughter and butchering of poultry meat and is licensed for the meat trade in the European Union. The company boasts modern technical equipment, including two warehouses, two production halls, and numerous machines for deboning, filleting, and packaging meat.

A key element of a well-functioning plant is the maintenance department, headed by Marcin Sikora. The team consists of nine maintenance technicians/mechanics who ensure the smooth operation of over 200 pieces of equipment in both the clean and dirty parts of the plant. Together with 15 foremen, they ensure production continuity and the high quality of the products offered.

Production hall: Dirty part

  • This is the area of ​​the facility where the initial processing of the poultry takes place.
  • Includes processes related to live animals and heat treatment.
  • It is equipped with around 50 devices and machines.

Production hall: Clean room area:

  • This is the area of ​​the plant where the final processing of poultry meat takes place.
  • This includes processes such as boning, filleting and packaging.
  • It is equipped with around 150 devices that ensure high hygiene standards and high product quality.

Poultry slaughterhouse Konkol 2

 

Challenges in the food industry: Konkol poultry slaughterhouse 

Trotz seiner rasanten Entwicklung und modernen Anlagen steht der Geflügelschlachthof Konkol vor mehreren betrieblichen Herausforderungen. Diese beeinträchtigen die Produktionseffizienz und die Einhaltung hoher Standards. Im Folgenden sind die wichtigsten Bereiche aufgeführt, in denen das Unternehmen Korrektur- und Verbesserungsmaßnahmen ergriffen hat:

Lack of effective communication: The slaughterhouse struggled with an inadequate information-sharing system between maintenance workers and supervisors. This directly led to delays in responding to outages and made coordination of activities difficult. In many companies, the lack of clear communication channels and standardized procedures for reporting technical issues results in inconsistent or delayed information sharing.

Delays in repairs: Like other food processing plants, Konkol Slaughterhouse struggled to quickly diagnose and resolve malfunctions. These problems resulted from a lack of appropriate error reporting tools. Delays in repairs led to extended machine downtime, negatively impacting productivity and timely order fulfillment.

Production downtime : The company was struggling to meet deadlines and minimize machine downtime caused by breakdowns. This resulted in a lack of availability and sometimes delays in production planning. It’s clear that machine downtime leads to financial losses, delays in order fulfillment, and customer dissatisfaction.

Specialized machinery: The machinery at the Konkol poultry slaughterhouse is custom-built and requires specialized expertise, monitoring, and control for maintenance. This has sometimes presented additional challenges for the maintenance department. This is primarily due to the fact that working with this type of machinery requires quick access to technical documentation and machine diagrams. Otherwise, their lack makes diagnosis and troubleshooting difficult.

Inefficient data management: Time-consuming administrative tasks and MS Excel-based reports often resulted in employees wasting significant time entering data into computers. This increased the risk of errors and delayed the decision-making process. Furthermore, the lack of an integrated data management system made data analysis, trend detection, and optimization measures difficult.

Konkol poultry slaughterhouse

How has the Konkol poultry slaughterhouse improved its machine maintenance?

The implementation of QRmaint’s CMMS system at the Konkol poultry slaughterhouse contributed to a change in the way maintenance is handled. Indeed, the CMMS system contributed to a significant reduction in machine downtime costs and better optimization of production processes. What were the other impacts? Below are some of the key points of the CMMS implementation at the Konkol slaughterhouse: 

Precise downtime monitoring: Implementing a system for measuring microdowntimes, even down to 1 minute, enables precise analysis of failure causes and the implementation of corrective actions. The QRMaint CMMS system facilitates data collection and analysis.

Efficient fault reporting: Simplification and optimization of the fault reporting process, resulting in shorter response and repair times. The CMMS system enables fault reporting from mobile devices.

Our industry environment is difficult and highly demanding, which is why the QRmaint CMMS system helps us resolve issues more quickly. Since we work with live animals to a certain extent, they are not a typical production raw material. To maintain product freshness, we need to resolve errors quickly and effectively.

Marcin Sikora

Maintenance Manager

Mobile employee service system: The implementation of a mobile employee service system throughout the production hall, equipped with mobile devices, has significantly facilitated communication and coordination of activities.

Konkol poultry slaughterhouse

Improved communication: The implementation of clear communication channels and standardized procedures for reporting technical issues using CMMS QRmaint has improved communication between supervisors and mechanics.

For us, every minute of downtime is very costly. Thanks to the QRmaint system, we closely monitor operations and can even measure micro-downtimes of machines when a fault occurs that is corrected by the machine operator himself. Because we now also accurately measure repair turnaround times, we can implement an efficient compensation and reward system for the maintenance team.

Marcin Sikora

Maintenance Manager

Accurate measurement of machine downtime: The implementation of the CMMS system made it easy to measure machine downtime. This actually enabled the identification of bottlenecks in the production process.

Efficient spare parts inventory management: The CMMS system enabled the management of the spare parts inventory. This will enable QRmaint to provide quick access to the required parts in the near future and reduce repair times.

We previously had two external warehouses in two different halls, which have now been consolidated. We are currently in the process of migrating 100% of our warehouses to the QRmaint CMMS system. All spare parts inventory management processes are carried out in the CMMS system.

Marcin Sikora

Maintenance Manager

Use of QR codes: The QRmaint CMMS system offers the ability to use QR codes to mark machines. This will facilitate the identification and management of equipment and infrastructure on both production floors.

Summary

The implementation of the QRmaint CMMS system proved to be an important step in optimizing maintenance processes at the Konkol slaughterhouse. This step brought tangible benefits in the form of reduced downtime costs and improved communication. One of the most important features, however, is the easy fault reporting, which both users of the QRmaint CMMS application and management are very satisfied with.

I would especially recommend the QRmaint CMMS system to companies that have their own warehouse and workshop. It’s a system that increases efficiency and streamlines production processes.

Marcin Sikora

Maintenance Manager

If your company is struggling with costly downtime and inefficient maintenance management, contact us. We can help you optimize your UR operations today.

QRmaint’s CMMS system offers precise monitoring, mobile access, and efficient asset management. Schedule a free consultation and learn how you can optimize maintenance!

 

 

Learn from our clients and their stories

We work with different sized businesses and all types of industries. The thing they all have in common is that they trusted us to keep their equipments and properties safe and sound.

Interesting insights into optimizing charging infrastructure with software. Does QRmaint meet all our requirements and enable us to meet the challenges of modern maintenance in multiple locations at the same time? We believe that QRmaint is a key element in ensuring that our conveyors and sorting systems are in the right condition so that we can keep our quality promises to our customers in the future.

Sandro Wanko

Manager

We are thrilled with the simplicity and effectiveness of the program! After only a short time, we noticed a significant improvement in our internal processes.

Christopher Stinges

Sales Manager and Certified Bread Sommelier

We analyzed the market. We wanted to choose a service where price goes hand in hand with quality. We had one assumption - we have to understand the program in an hour. If we don't understand it in that time, it is not for us. QRmaint is a very clear program, made for Maintenance. Here there was no problem.

Jarosław Kurach

Maintenance coordinator

The system was very well received, and its implementation went smoothly. It won high praise among the auditors. In particular, in our case, the function of viewing the machinery park on interactive plans and the overall presentation of the most important information from the UR department proved very useful.

Marcel Menne

Head of maintenance

Customers quickly notice when equipment is damaged, and this can negatively affect our image. With QRmaint, defects are fixed in no time, which increases the number of people using our clubs.

Anna Socha

Manager

The QRmaint system is a piece of software that perfectly satisfies the needs of Industry 4.0.

Tomasz Wachowski

Deputy Technical Director

We plan to continue developing and using QRmaint to its full potential. Our goal is to further streamline maintenance processes, as well as to incorporate additional functions that will support warehouse management and other areas of the business. We are currently implementing a fault reporting process.

Raphael Groß

Employee of the Design Department

If someone wasn't responsible for the part in stock, we bought new ones. We generated additional costs. The second thing when it comes to the warehouse - in a situation where we have a description of the parts and we have them cataloged in the program, so that there will be no problem with purchasing the same ones. You don't have to look for them. They are sufficient in the program.

Tomasz Jaroszewski

Associate Manager of the Maintenance Department

The most important part for me is that my employees know how many work orders are left to be completed and what the priorities are. Technicians have access to all tasks in real time. We have basically completely eliminated situations which would occur frequently in the past, e.g. certain work orders were often missed, overlooked or entirely forgotten.

Arkadiusz Tetloch

Manager of Maintenance and Innovation

The Qrmaint system, which was implemented in our business, has greatly enhanced both the work of our Maintenance team and the team's response to persistent production difficulties.

Rafał Topolski

Production Process Optimisation Engineer

Thanks to the QRmaint CMMS system we could finally forget filling out tons of paper. We now have easy access to the history of failures, repairs and services. Also the response time to each reported failure has been significantly reduced.

Anna Ciesielska

Process Engineer

Reporting a failure by scanning the QR code on the machine has technically ruled out any inaccuracies concerning the device affected by the problem submitted. Saving all the requests within the system results in an excellent overview of which machines are causing issues the most.

Krzysztof JANIK

Automation Service Supervisor

I divide my work at the company into 2 stages: 1. Numerous pointless phone calls, constant updates on the status of fault rectification, and a vast array of issues that went unresolved existed prior to the implementation of QRmaint. 2. When QRmaint is used, everyone is interested in staying informed, the ability to focus attention on pertinent issues, and 100% of reported issues are resolved.

Aleksander Penkowski

Head of the maintenance

I set up QRmaint myself in one evening, and already in the following days there were reports of failures by technicians and serial workers :)

Tomasz Pruszyński

Production Director

The QRmaint system replaced hundreds of emails, which, regardless of the subject matter, were sent to everyone on the list, instead of just to the individuals they were intended for. Previously, when the failure had already been taken care of, nobody really knew about it. Today we have an insight on an up to date status of each failure.

Mariusz Staniszewski

IT Department Manager

The system works flawlessly. The reaction time of our teams has significantly decreased. This is a much better communication model than phones and writing notes.

Maciej Hartfil

Dean, University of Physical Education, Warsaw

From the moment the Qrmaint system has been implemented at our company, it is still being adjusted to our needs - the functions are being adapted to the specifics of our industry, e.g.: there was no schedule in place when we got the program off the ground but now it not only exists- it looks pretty much like a Google calendar.

Jacek Turkowski

Property Maintenance Coordinator

QRmaint has proven to be a reliable, flexible company that is responsive to user ideas and feedback. The system has made our work easier, and its reporting functionalities have been well received by our clients.

Sławomir Pinkowski

SEO

The QRmaint system increased the competitiveness of our services within the property management industry. In addition to standard maintenance services, we can now provide our clients with a tool allowing them to quickly report any failures that may occur and to report on the work performed on their property.

Mateusz Czerwiński

The implementation of the QRmaint application turned out to be THE solution for the greatest challenge of all: instant damage control. The next step in the implementation will be to use it to support the work of those managing cleaning service companies.

Pawel Migacz

Managing Director

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