Case study
References from: ETSerwis
The QRmaint system increased the competitiveness of our services within the property management industry. In addition to standard maintenance services, we can now provide our clients with a tool allowing them to quickly report any failures that may occur and to report on the work performed on their property.
January 28th, 2020
Gdansk, Poland
We have been using the QRmaint software since January 2019. We use the system to support our work which is technical maintenance of properties. We have been very pleased with the functionalities and features of the system. QRmaint works perfectly both in the case of failure reporting by administrators and when scheduling periodic maintenance on properties that we manage.
The QRmaint system helped us to streamline the data and simplify our communication with the clients. Once the application was implemented, all our clients (administrators and the community managers) were granted access to the tasks and schedules- which was met with enthusiasm.
The system is very intuitive and easy to use, both on computers and smartphones. The system is being still developed which is great, since it can be adjusted to the needs of the current existing clients.
The contact with the QRmaint employees is also noteworthy and has exceeded our expectations. The team is open to our suggestions and very supportive both during the implementation process and on an ongoing basis.
Thanks to QRmaint, we have gained a significant leverage over our competitors. Apart from our standard services, our clients’ lives have been made easier too- they can quickly report failures or maintenance work on their properties.
Mateusz Czerwiński
Learn from our clients and their stories
We work with different sized businesses and all types of industries. The thing they all have in common is that they trusted us to keep their equipments and properties safe and sound.
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We examined the marketplace. We sought a service where value and cost were mutually exclusive. We assumed that we had an hour to comprehend the software. It is not for us if we do not comprehend it now. QRmaint is a software designed for maintenance that is very visible. There was nothing wrong here.
Maintenance coordinator
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The QRmaint system is a piece of software that perfectly satisfies the needs of Industry 4.0.
Deputy Technical Director
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The Qrmaint system, which was implemented in our business, has greatly enhanced both the work of our Maintenance team and the team's response to persistent production difficulties.
Production Process Optimisation Engineer
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Reporting a failure by scanning the QR code on the machine has technically ruled out any inaccuracies concerning the device affected by the problem submitted. Saving all the requests within the system results in an excellent overview of which machines are causing issues the most.
Automation Service Supervisor
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The most important part for me is that my employees know how many work orders are left to be completed and what the priorities are. Technicians have access to all tasks in real time. We have basically completely eliminated situations which would occur frequently in the past, e.g. certain work orders were often missed, overlooked or entirely forgotten.
Manager of Maintenance and Innovation
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I divide my work at the company into 2 stages: 1. Numerous pointless phone calls, constant updates on the status of fault rectification, and a vast array of issues that went unresolved existed prior to the implementation of QRmaint. 2. When QRmaint is used, everyone is interested in staying informed, the ability to focus attention on pertinent issues, and 100% of reported issues are resolved.
Head of the maintenance
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Thanks to the QRmaint CMMS system we could finally forget filling out tons of paper. We now have easy access to the history of failures, repairs and services. Also the response time to each reported failure has been significantly reduced.
Process Engineer
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I set up QRmaint myself in one evening, and already in the following days there were reports of failures by technicians and serial workers :)
Production Director
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The QRmaint system replaced hundreds of emails, which, regardless of the subject matter, were sent to everyone on the list, instead of just to the individuals they were intended for. Previously, when the failure had already been taken care of, nobody really knew about it. Today we have an insight on an up to date status of each failure.
IT Department Manager
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The system works flawlessly. The reaction time of our teams has significantly decreased. This is a much better communication model than phones and writing notes.
Dean, University of Physical Education, Warsaw
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From the moment the Qrmaint system has been implemented at our company, it is still being adjusted to our needs - the functions are being adapted to the specifics of our industry, e.g.: there was no schedule in place when we got the program off the ground but now it not only exists- it looks pretty much like a Google calendar.
Property Maintenance Coordinator
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QRmaint dał się poznać jako firma rzetelna, elastyczna oraz reagująca na pomysły i uwagi użytkowników. System ułatwia nam pracę, a jego funkcjonalności dokonywania zgłoszeń z zadowoleniem zostały przyjęte przez naszych klientów.
Prezes Zarządu
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The implementation of the QRmaint application turned out to be THE solution for the greatest challenge of all: instant damage control. The next step in the implementation will be to use it to support the work of those managing cleaning service companies.
Managing Director
