Case study

Property maintenance at Xtreme Fitness Gyms: implementation of QRmaint system

Customers quickly notice when equipment is damaged, and this can negatively affect our image. With QRmaint, defects are fixed in no time, which increases the number of people using our clubs.

Anna Socha – Manager

Xtreme Fitness Gyms, aiming to become the largest fitness chain in Poland, is launching a new standard – effective equipment and infrastructure management, based on the QRmaint system. This is more than just improving maintenance. It’s a step toward a future where technology ensures reliability and every piece of equipment is ready for an intense workout, any time of the day or night. How has the introduction of QRmaint’s CMMS affected workflow, user comfort and the brand’s position in the market? The manager of Xtreme Fitness Gyms club in Debica, Anna Socha, introduces us to the answers to these questions.

See more in the article and check out how Xtreme Fitness Gyms improves efficiency and cares about the welfare of fitness club customers

www.xtremefitness.pl

Fronts of one of the clubs www.xtremefitness.pl

Xtreme Fitness Gyms’ ambitious expansion plans – 227 clubs by 2027

2012 – Xtreme Fitness Gyms is founded. In just over a decade, it grows from a single club to a dynamic network, now with nearly 100 locations. The vision for the future? 227 fitness clubs by 2027. Behind this ambitious goal are not only great equipment and professional staff – trainers, consultants, administrative staff, or managers and a team of technicians – but also innovative technological solutions that help this network operate at the highest level. In an era of continuous growth for Xtreme Fitness Gyms, QRmaint’s system is a guarantee of continuity to keep equipment in full working order and take care of the comfort of each of its thousands of customers.

QRmaint had the opportunity to speak with Anna Socha, manager of the Xtreme Fitness Gyms branch in Debica at 6 Zulawskiego St. The club manager’s duties include not only managing the staff, but also taking care of the equipment, including all the exercise machines.

Cardio equipment at www.xtremefitness.pl

Today’s fitness industry challenges: What is QRmaint changing at Xtreme Fitness Gyms?

A typical gym has hundreds of units of exercise equipment, and when you add in other equipment and facilities such as lighting, sound, ventilation and air conditioning, the scope of operations is huge. During the interview, Anna Socha gave us a glimpse of what club management looks like from the perspective of equipment maintenance and the challenges it poses to the manager. At the Xtreme Fitness Gyms branch in Debica, there are two service technicians who are responsible for troubleshooting – the number is appropriately adjusted to the amount of equipment and the number of customers.

Asortyment www.xtremefitness.pl

Exercise range at www.xtremefitness.pl

“A modern gym is an organism that operates practically continuously,” explains Anna Socha. “Our clubs are open from 6:00 a.m. to 11:00 p.m., so the equipment is intensively used for most of the day. In such a dynamic structure, even a minor malfunction can cause chaos.”
With the implementation of QRmaint, it has become possible to track the technical status of hundreds of machines and equipment and respond quickly to requests – from a single, intuitive system.

Practice rooms at www.xtremefitness.pl

Key challenges that QRmaint helps solve:

  • Increasing amount of equipment: as the number of machines grows, so does the need to effectively manage their maintenance. The Xtreme Fitness Gyms team recognized the need for a system that facilitates this process, regardless of the type of equipment.
  • Dynamic growth of the club network: as new locations open, the need for better records of equipment and devices becomes more pressing. QRmaint is a scalable solution that grows with the company, adapting to its needs.

Exercise weights at www.xtremefitness.pl

  • Constant use of equipment: high intensity use of equipment requires frequent inspection and servicing. Xtreme Fitness Gyms, like other fitness chains, needs a system to schedule and monitor maintenance to prevent breakdowns.
  • Communication between the technical department and managers: QRmaint allows real-time access to equipment status information to improve decisions and minimize downtime.
  • Mobility: the ability to report faults and view equipment information from anywhere is essential. QRmaint offers a mobile application so that managers and technicians can operate effectively wherever they are.
  • Systemize tasks: with QRmaint, Xtreme Fitness Gyms can manage requests, assign them to specific employees and track their completion, allowing for better organization of work.

Spacious locker rooms at www.xtremefitness.pl

Maintaining equipment with QRmaint: How does the system work?

QRmaint is a real management support for Xtreme Fitness Gyms.

“To ensure equipment efficiency and improve communication, we chose QRmaint. With this application, we can easily report defects and the need for new items. Notifications go immediately to the technical department, and technicians can respond quickly by confirming the receipt of the request in the system,” explains Anna Socha.

The QRmaint system has made the maintenance process more transparent and fast.

Key benefits of QRmaint at Xtreme Fitness Gyms:

  • Filtering and searching: QRmaint allows quick searching of data according to various criteria, which speeds up analysis and decision-making processes.
  • Organized request system: Each request has a specific status, making it easier to track progress.
  • Improved communication: The system centralizes all information, which reduces the risk of confusion.
  • Mobility: A mobile app allows you to report defects and view information from anywhere.
  • QR codes: Each device has a QR code that, when scanned, allows access to repair history.
  • Demand reporting: QRmaint allows employees to report consumable needs.

QR codes are used at www.xtremefitness.pl gym to identify equipment in QRmaint system

Summary

Xtreme Fitness Gyms, a rapidly growing fitness chain, has implemented QRmaint to improve equipment management at its clubs. With this solution, the company not only better organizes maintenance, but also provides a higher level of comfort to its customers.

“Customers quickly notice when equipment is faulty, and this can negatively affect our image. Thanks to QRmaint, defects are fixed in no time, which increases the number of people using our clubs,” says Anna Socha.

QRmaint has sped up repairs, increased work efficiency and contributed to increased customer satisfaction.

Wondering how QRmaint can help your business as well? Contact us to learn more and schedule a free presentation!

Learn from our clients and their stories

We work with different sized businesses and all types of industries. The thing they all have in common is that they trusted us to keep their equipments and properties safe and sound.

QRmaint meets all our requirements and allows us to meet the challenges of modern maintenance simultaneously at several locations. We are convinced that QRmaint is a key element in ensuring the proper condition of our conveyor and sorting systems, which also allows us to keep our quality promises to our customers in the future.

Sandro Wanko

Maintenance Department Manager

We analyzed the market. We wanted to choose a service where price goes hand in hand with quality. We had one assumption - we have to understand the program in an hour. If we don't understand it in that time, it is not for us. QRmaint is a very clear program, made for Maintenance. Here there was no problem.

Jarosław Kurach

Maintenance coordinator

The QRmaint system is a piece of software that perfectly satisfies the needs of Industry 4.0.

Tomasz Wachowski

Deputy Technical Director

We plan to continue developing and using QRmaint to its full potential. Our goal is to further streamline maintenance processes, as well as to incorporate additional functions that will support warehouse management and other areas of the business. We are currently implementing a fault reporting process.

Raphael Groß

Employee of the Design Department

The system was very well received, and its implementation went smoothly. It won high praise among the auditors. In particular, in our case, the function of viewing the machinery park on interactive plans and the overall presentation of the most important information from the UR department proved very useful.

Marcel Menne

Head of maintenance

If someone wasn't responsible for the part in stock, we bought new ones. We generated additional costs. The second thing when it comes to the warehouse - in a situation where we have a description of the parts and we have them cataloged in the program, so that there will be no problem with purchasing the same ones. You don't have to look for them. They are sufficient in the program.

Tomasz Jaroszewski

Associate Manager of the Maintenance Department

The most important part for me is that my employees know how many work orders are left to be completed and what the priorities are. Technicians have access to all tasks in real time. We have basically completely eliminated situations which would occur frequently in the past, e.g. certain work orders were often missed, overlooked or entirely forgotten.

Arkadiusz Tetloch

Manager of Maintenance and Innovation

The Qrmaint system, which was implemented in our business, has greatly enhanced both the work of our Maintenance team and the team's response to persistent production difficulties.

Rafał Topolski

Production Process Optimisation Engineer

Thanks to the QRmaint CMMS system we could finally forget filling out tons of paper. We now have easy access to the history of failures, repairs and services. Also the response time to each reported failure has been significantly reduced.

Anna Ciesielska

Process Engineer

Reporting a failure by scanning the QR code on the machine has technically ruled out any inaccuracies concerning the device affected by the problem submitted. Saving all the requests within the system results in an excellent overview of which machines are causing issues the most.

Krzysztof JANIK

Automation Service Supervisor

I divide my work at the company into 2 stages: 1. Numerous pointless phone calls, constant updates on the status of fault rectification, and a vast array of issues that went unresolved existed prior to the implementation of QRmaint. 2. When QRmaint is used, everyone is interested in staying informed, the ability to focus attention on pertinent issues, and 100% of reported issues are resolved.

Aleksander Penkowski

Head of the maintenance

I set up QRmaint myself in one evening, and already in the following days there were reports of failures by technicians and serial workers :)

Tomasz Pruszyński

Production Director

The QRmaint system replaced hundreds of emails, which, regardless of the subject matter, were sent to everyone on the list, instead of just to the individuals they were intended for. Previously, when the failure had already been taken care of, nobody really knew about it. Today we have an insight on an up to date status of each failure.

Mariusz Staniszewski

IT Department Manager

The system works flawlessly. The reaction time of our teams has significantly decreased. This is a much better communication model than phones and writing notes.

Maciej Hartfil

Dean, University of Physical Education, Warsaw

From the moment the Qrmaint system has been implemented at our company, it is still being adjusted to our needs - the functions are being adapted to the specifics of our industry, e.g.: there was no schedule in place when we got the program off the ground but now it not only exists- it looks pretty much like a Google calendar.

Jacek Turkowski

Property Maintenance Coordinator

QRmaint has proven to be a reliable, flexible company that is responsive to user ideas and feedback. The system has made our work easier, and its reporting functionalities have been well received by our clients.

Sławomir Pinkowski

SEO

The QRmaint system increased the competitiveness of our services within the property management industry. In addition to standard maintenance services, we can now provide our clients with a tool allowing them to quickly report any failures that may occur and to report on the work performed on their property.

Mateusz Czerwiński

The implementation of the QRmaint application turned out to be THE solution for the greatest challenge of all: instant damage control. The next step in the implementation will be to use it to support the work of those managing cleaning service companies.

Pawel Migacz

Managing Director

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