Case study
Property maintenance at Xtreme Fitness Gyms: implementation of QRmaint system
Customers quickly notice when equipment is damaged, and this can negatively affect our image. With QRmaint, defects are fixed in no time, which increases the number of people using our clubs.
Xtreme Fitness Gyms, aiming to become the largest fitness chain in Poland, is launching a new standard – effective equipment and infrastructure management, based on the QRmaint system. This is more than just improving maintenance. It’s a step toward a future where technology ensures reliability and every piece of equipment is ready for an intense workout, any time of the day or night. How has the introduction of QRmaint’s CMMS affected workflow, user comfort and the brand’s position in the market? The manager of Xtreme Fitness Gyms club in Debica, Anna Socha, introduces us to the answers to these questions.
See more in the article and check out how Xtreme Fitness Gyms improves efficiency and cares about the welfare of fitness club customers
Fronts of one of the clubs www.xtremefitness.pl
Xtreme Fitness Gyms’ ambitious expansion plans – 227 clubs by 2027
2012 – Xtreme Fitness Gyms is founded. In just over a decade, it grows from a single club to a dynamic network, now with nearly 100 locations. The vision for the future? 227 fitness clubs by 2027. Behind this ambitious goal are not only great equipment and professional staff – trainers, consultants, administrative staff, or managers and a team of technicians – but also innovative technological solutions that help this network operate at the highest level. In an era of continuous growth for Xtreme Fitness Gyms, QRmaint’s system is a guarantee of continuity to keep equipment in full working order and take care of the comfort of each of its thousands of customers.
QRmaint had the opportunity to speak with Anna Socha, manager of the Xtreme Fitness Gyms branch in Debica at 6 Zulawskiego St. The club manager’s duties include not only managing the staff, but also taking care of the equipment, including all the exercise machines.
Cardio equipment at www.xtremefitness.pl
Today’s fitness industry challenges: What is QRmaint changing at Xtreme Fitness Gyms?
A typical gym has hundreds of units of exercise equipment, and when you add in other equipment and facilities such as lighting, sound, ventilation and air conditioning, the scope of operations is huge. During the interview, Anna Socha gave us a glimpse of what club management looks like from the perspective of equipment maintenance and the challenges it poses to the manager. At the Xtreme Fitness Gyms branch in Debica, there are two service technicians who are responsible for troubleshooting – the number is appropriately adjusted to the amount of equipment and the number of customers.
Exercise range at www.xtremefitness.pl
“A modern gym is an organism that operates practically continuously,” explains Anna Socha. “Our clubs are open from 6:00 a.m. to 11:00 p.m., so the equipment is intensively used for most of the day. In such a dynamic structure, even a minor malfunction can cause chaos.”
With the implementation of QRmaint, it has become possible to track the technical status of hundreds of machines and equipment and respond quickly to requests – from a single, intuitive system.
Practice rooms at www.xtremefitness.pl
Key challenges that QRmaint helps solve:
- Increasing amount of equipment: as the number of machines grows, so does the need to effectively manage their maintenance. The Xtreme Fitness Gyms team recognized the need for a system that facilitates this process, regardless of the type of equipment.
- Dynamic growth of the club network: as new locations open, the need for better records of equipment and devices becomes more pressing. QRmaint is a scalable solution that grows with the company, adapting to its needs.
Exercise weights at www.xtremefitness.pl
- Constant use of equipment: high intensity use of equipment requires frequent inspection and servicing. Xtreme Fitness Gyms, like other fitness chains, needs a system to schedule and monitor maintenance to prevent breakdowns.
- Communication between the technical department and managers: QRmaint allows real-time access to equipment status information to improve decisions and minimize downtime.
- Mobility: the ability to report faults and view equipment information from anywhere is essential. QRmaint offers a mobile application so that managers and technicians can operate effectively wherever they are.
- Systemize tasks: with QRmaint, Xtreme Fitness Gyms can manage requests, assign them to specific employees and track their completion, allowing for better organization of work.
Spacious locker rooms at www.xtremefitness.pl
Maintaining equipment with QRmaint: How does the system work?
QRmaint is a real management support for Xtreme Fitness Gyms.
“To ensure equipment efficiency and improve communication, we chose QRmaint. With this application, we can easily report defects and the need for new items. Notifications go immediately to the technical department, and technicians can respond quickly by confirming the receipt of the request in the system,” explains Anna Socha.
The QRmaint system has made the maintenance process more transparent and fast.
Key benefits of QRmaint at Xtreme Fitness Gyms:
- Filtering and searching: QRmaint allows quick searching of data according to various criteria, which speeds up analysis and decision-making processes.
- Organized request system: Each request has a specific status, making it easier to track progress.
- Improved communication: The system centralizes all information, which reduces the risk of confusion.
- Mobility: A mobile app allows you to report defects and view information from anywhere.
- QR codes: Each device has a QR code that, when scanned, allows access to repair history.
- Demand reporting: QRmaint allows employees to report consumable needs.
QR codes are used at www.xtremefitness.pl gym to identify equipment in QRmaint system
Summary
Xtreme Fitness Gyms, a rapidly growing fitness chain, has implemented QRmaint to improve equipment management at its clubs. With this solution, the company not only better organizes maintenance, but also provides a higher level of comfort to its customers.
“Customers quickly notice when equipment is faulty, and this can negatively affect our image. Thanks to QRmaint, defects are fixed in no time, which increases the number of people using our clubs,” says Anna Socha.
QRmaint has sped up repairs, increased work efficiency and contributed to increased customer satisfaction.
Wondering how QRmaint can help your business as well? Contact us to learn more and schedule a free presentation!
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