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Notification management

3 min read

 
Platform ✅ Web ✅ Mobile
Plan ✅ Standard ✅ Professional ✅ Premium
User Type ✅ Administrator ❌ Technician ❌ Limited Technician  ❌ Requester ❌ Extended Requester

Each user of the QRmaint system can individually set the way in which they will receive notifications. We distinguish three types of notifications:

    E-mail – the notification will be sent to the e-mail address indicated in the new user addition form.
    Push – notification from the mobile application (the user must have the QRmaint application running, be logged in and have consented to receiving notifications from the QRmaint application (smartphone settings)).
    SMS – notification sent in the form of an SMS to the number indicated in the new user addition form.

Notification settings #

  1. In your web browser, enter the address https://app.qrmaint.com
  2. Log in to your QRmaint system administrator account.
  3. From the main menu, select Settings and then Users & Teams .
  4. Go to the USERS tab .
  5. Select the user you want to configure notifications for.
  6. After opening the user form, go to the NOTIFICATIONS tab .
  7. Select the checkbox for a given event if you want the QRmaint system to send one of three types of notifications.
ⓘ Note
Depending on the type of user account, a different list of events will be available. The type of notification can be assigned to the event.

List of events for which notifications can be sent #

Type of event Description
New work request A notification will be sent if the report concerns a location to which the user has access or the user is assigned to the device to which the report relates.
New work order A notification will be sent if the work order applies to a location to which the user has access or the user is assigned to the device to which the work order applies.
New comment in work A notification will be sent if the user was marked for notification in the comment.
Work status change A notification will be sent if the work order/report concerns a location to which the user has access or the user is assigned to the device to which the work order/report concerns.
Assignment to work A notification will be sent if the user has been assigned to a work order.
Team assignment to work A notification will be sent if the user is a member of the team assigned to the work order.
Work accepted by vendor A notification will be sent if the user is assigned to the work order or has created the work order themselves.
Work completed by vendor A notification will be sent if the user is assigned to the work order or has created the work order themselves.
Assignment to asset A notification will be sent if a user is assigned to the asset as a guardian.
New comment in purchase request A notification will be sent if the user has been marked for notification in a comment.
Work order/request status change to closing status A notification will be sent if the user was marked for notification in the comment.
New summon A notification will be sent if any work order you have access to changes its status to a closing one, e.g., status – Closed, Canceled, Rejected.
Out of stock for parts in the warehouse A notification will be sent when a part is used, and the stock quantity in the warehouse reaches zero.
Stock quantity of part below minimum A notification will be sent each time a part is used and the stock quantity falls below the set minimum in the warehouse.
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