No notifications from QRmaint app

If PUSH notifications are not sent, please check the conditions below.

Terms of sending push notifications via QRmaint system #

1. The user is logged into the application on a mobile device or PC
2. The ticket/work order has selected locations or devices.
   ⓘ Tip
   It often happens that the reporting party does not select a location or device in the report. It is worth introducing a condition in the report form settings that the location or device must be indicated so that the report can be sent.Basic information
   Forms setup
3. The user has access to the location that the work order/report concerns
4. If a user has limited access to selected locations, they will only receive notifications for tickets and work orders where the selected location matches their access level.
   ⓘ Example
   User X has access to the location Krakow. He will receive notifications for tickets and work orders assigned to the location Krakow. Notifications for tickets and work orders without a specific location or with the location Gdansk assigned will not be sent to user X.
   

Conditions for receiving and displaying notifications by a mobile device with the Android system #

1. Allow the QRmaint app to display notifications.
   
2. Appropriate battery saving setting for QRmaint applications.
   ⓘ Tip
   In the application information (holding down the QRmaint application icon) set: power saving to unlimited.
   In some operating systems this function is called: battery usage by applications. After entering this setting set: allow background use.
   

Conditions for receiving and displaying webpush notifications on PC #

1. In your site information, allow notifications to be displayed.
   • Example for Chrome browser:

   

   • Example for Microsoft Edge browser:

   

2. In settings -> system -> notifications enable the display of notifications
   
3. In settings -> system -> notifications find the web browser you are using and enable the display of notifications